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The science of connecting
CubeGO is a division of Cube Human Experience (HX) Inc. Our goal is to deliver, to our clients,
the richest understanding of their customer experience's. We provide remote testing through our SaaS platform CubeGO and in-lab testing services through our patented technology solution CubeHX.
FREQUENTLY ASKED QUESTIONS
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When/how/how much do I get paid?Upon completing a test and sending your videos, give CubeGO a few hours to analyze your videos for quality. If your videos meet our quality standards, then you can expect to receive payment within the next 5 business says. Payment is sent via e-transfer, and CubeGO will use the email address you provided at the beginning of the test to send you the payment. ​ Please note that simply participating in a test is not a sufficient condition for receiving payment. Your participation videos need to pass our quality standards. To ensure this, follow the in-app instructions closely (see terms and conditions). ​ If your videos do not meet our quality standards, you will receive an email notification with the reason why they were not accepted. In this instance, payment will not be issued for that test. ​ The amount you get paid for a test varies depending on the test. You can expect to be paid a minimum of $15 USD for 30 minutes, though many tests offer upwards of $20 USD.
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What will it ask me to do?Tests consist of short actions you can perform on a website or app. For example, you may be asked to browse for a product and add it to your cart, find a specific piece of information on a website, or simply answer a form. The tests are designed to mimic a website or system's functionality and user-friendliness. ​ CubeGO will automatically take you to the website where the task must be completed. You may be asked to answer a few questions before and/or after the test.
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How many tests can I complete?There is no limit to the number of tests you can complete on CubeGO, provided you are invited to all of them.
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Do I need an account?No, all you need is to install the CubeGO app and you are good to go. Your information is not saved within the app, so you may uninstall it after each test if you wish.
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How long do I have to complete a test?On average, CubeGO tests are online and open to participants for about 1 week. ​ If you try to participate after the test has expired, you will see an error message after you enter the test PIN on CubeGO.
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I would like to know more about bringing CubeAI to my company?Hi, thanks for the interest. We would love the opportunity to walk you through a 20 minute demo of CubeAI. Please email us at info@cubehx.com and we will setup a time to meet.
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My company is interested in knowing more about CubeAI! Can we setup a product demo?We would love to know more about you, your research, and your company. Please email us at info@cubehx.com, and we will get back to you right away with some requested times for a meeting.
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I want to be a paid tester, how can I do a test?CubeGO has our own recruiting methods, and currently we do not accept testers who come to our website to do a test.
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